Question: I have a 3.0 spect andt cant download drivers, What should I do?

by alanrday | March 29, 2017 21:18 | #14068

I have one of your Spectrometers 3.0, I try connecting it to my laptop PC Windows 7, It says that drivers cannot be loaded. Any advice? Not a computer person here so if you have a link for the drivers for a pc that would be great



@alanrday I don't know if this is helpful, but the specs say the cam is okay for Windows 7 and shouldn't require special drivers. However, Windows 7 seems to not like USB 2.0. Check out this link for Microsoft download to see if it is helpful. Also make sure you don't have the unit plugged into a USB hub as supposedly this can be an issue. Do post your results so we can all learn.

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